Customer Ratings & Reviews for Ifft & Palmer Associates, LLC
I have never said this before but…. I love my insurance company!! Katie is AMAZING. She helps with everything we need! I recommend her to everyone I know!!
they give you a proper education when it comes to insurance. It is more about quality, and I appreciate that Ed and the team tailor a plan specific to my needs
I have received by far the best service from this agency, and more specifically, my agent, Dawn. No question is ever too small for me to ask and she works hard to get me the best fit for my needs. There is a reason I am back at this agency!
Katie is amazing. She has always done everything in her power to help me and make sure I am taken care of. I always give her name whenever someone says they need insurance
We have worked with Bev Burke for many years.
She has been exceptional throughout! Bev is the consummate professional, knowledgeable in her field and committed to helping us ( and I’m sure all her other clients) in anyway possible.
This past summer, we had a major claim to deal with and Bev was instrumental in the handling and resolution of the claim. We were so thankful that we had Bev to guide us through the process!
Bev is also SO quick to respond to an email or phone call. I often think she works 24/7 because, she is alway available to help. Just yesterday we were purchasing a new car and realized we didn’t have the insurance yet. We sent Bev the info early morning and almost immediately had the needed documents emailed to us. Drove away in the new car by noon! Can’t get better customer service than that!! Thanks for everything Bev!!
I have been with ifft & Palmer (Katie Kovacic) for over 5 years. This is the most professional and personalized insurance company I have had. Katie, will not steer you wrong on protecting your business and assets
We've been with Ifft & Palmer for years and couldn't be happier. Their knowledge of the industry, responsiveness and personalized service are the best by far that I've ever experienced. I would highly recommend them for home, auto or any insurance.
Katie at IFFT & Palmer was fantastic to work with.
She was very knowledgeable and took the time to answer all of my questions about various policy options (and I had a lot).
She was very patient and helpful.
Katie and Rena are Insurance Rock Stars!!! They made the renewal process seamless. They are always on top of everything whether its a claim, a COI, insurance card, Etc…. I highly recommend Ifft & Palmer for all your insurance needs.
We have been doing business with Ifft & Palmer for over 15 years and they are simply the best! Upper management takes the time to learn your business in order to make sure they are offering the best products possible. We deal with Bev and Rena on a regular basis and their response time is unmatched. We could not be happier with their service. Highly recommend.
I have my Home, Auto, and business insurance with them and it is great to have someone local to talk to when I have an issue. Katie is my agent and she is fantastic on finding the best rates and always available when I have questions. Been with them for years and never plan on switching!
When I switched my Vehicle & Homeowners insurance polices to Ifft & Palmer Associates, LLC, my agent Katie was awesome to work with. She took the time to reviewed every option available, explaining everything in detail to a point where I fully understood all of the options. I was also able to save money compared to my previous insurance carrier and I was able to get much better coverage. Highly recommend Ifft & Palmer Associates, LLC!
The customer service is unmatched. My agent (Dawn) is incredible. She makes my life so simple when it comes to my insurance needs, both professional and personal. If I ever need to file a claim I can contact her directly and it is handled quickly and professionally. I would highly recommend her and whatever company she is representing.