Rena began her insurance career with Marsh USA Inc. In 2003 as a CSR in the OCIP/Wrap-Up Department. She continued her career at Willis of Pennsylvania, Inc. for nine years as an Assistant Client Manager. In September of 2013, Rena joined Ifft & Palmer as a Commercial Lines Account Manager. Rena handles commercial clients, which includes providing coverage analysis, submissions, proposals, certificates and in depth contract reviews for our high volume clients.